Skip to main content
IT Infrastructure

Microsoft 365 Administration

Microsoft 365 is the productivity backbone of most UAE businesses — but most teams only scratch the surface. Misconfigured tenants, missing MFA, ungoverned guest access, and unused licenses are wasting money and creating security gaps right now. Apisylux manages Microsoft 365 tenants end-to-end: initial tenant setup, domain verification, email migration (from Google Workspace, on-premise Exchange, or legacy hosts), Exchange Online administration, Teams setup, SharePoint governance, OneDrive policy, security baseline hardening (CIS/NCSC benchmarks), Entra ID (Azure AD) conditional access, and Microsoft Intune device management. We handle M365 so your team stays focused.

StackMicrosoft 365Exchange OnlineMicrosoft TeamsSharePoint OnlineOneDrive for BusinessEntra ID (Azure AD)
4,000+
Projects Delivered
99%
Client Satisfaction
100%
Quality Guarantee
24/7
Support Available

In short

Managed Microsoft 365 setup, migration, security hardening, and ongoing administration for UAE businesses — from tenant setup to Exchange, Teams, Intune, and Entra ID.

What We Offer

Comprehensive Features

Our Microsoft 365 administration services include everything you need for success.

Tenant setup & domain verification — MX, SPF, DKIM, DMARC records configured correctly
Email migration — Google Workspace, on-premise Exchange, cPanel/hosting to Exchange Online
Exchange Online admin — mailboxes, distribution lists, shared mailboxes, mail flow rules, anti-spam
Microsoft Teams deployment — channels, guest access, meeting policies, calling plans
SharePoint Online — team sites, document libraries, permissions governance, external sharing policies
OneDrive — known folder move, storage quotas, sharing policies, version history retention
Entra ID (Azure AD) — conditional access policies, MFA enforcement, SSPR, group-based licensing
Microsoft Intune — device enrolment, MDM/MAM policies, compliance policies, app deployment
M365 Defender — Defender for Business/Endpoint, Safe Links, Safe Attachments, anti-phishing
License optimisation — right-sizing plan mix (Business Basic/Standard/Premium, E3/E5)
Ongoing tenant administration — user lifecycle, group management, policy updates, monthly reporting
Carbonite Cloud-to-Cloud backup integration for M365 data protection
Benefits

Why Choose Our Microsoft 365 Administration?

Experience the advantages of working with our expert team.

1

MFA + Conditional Access — Done Right

Most M365 breaches exploit accounts with no MFA. We enforce MFA for all users and configure Entra ID conditional access policies — blocking sign-ins from unexpected countries, requiring compliant devices, and applying risk-based authentication. This single control eliminates 99.9% of account takeover attacks.

2

Email Migration with Zero Downtime

We migrate mailboxes to Exchange Online with cutover, staged, or hybrid migration methods depending on your volume and requirements. Mail flows to both old and new systems during migration — no emails are lost and no downtime is required.

3

License Cost Optimisation

Many UAE tenants have everyone on Business Premium or E3 when most users only need Business Basic. We audit your actual feature usage, identify over-licensed and under-licensed users, and right-size your license mix — typically saving 20–35% on the M365 bill.

4

Intune Device Management

Whether your team uses Windows, macOS, iOS, or Android — Microsoft Intune enrols devices, pushes apps, enforces disk encryption, and remotely wipes lost or stolen devices. You get full visibility of every device accessing your corporate data.

Our Process

How We Work

Our proven process for delivering exceptional Microsoft 365 administration services.

Tenant Audit

We audit your existing M365 tenant (or assess requirements for a new one): current licenses, security score, MFA status, mail flow rules, external sharing settings, admin role assignments, and compliance gaps.

1

Migration Planning

For email migrations, we inventory all mailboxes, map source accounts to destination addresses, plan the DNS cutover window, and schedule migration batches to minimise user impact.

2

Security Baseline Configuration

We apply the CIS Microsoft 365 Benchmark baseline: MFA enforcement, legacy authentication blocking, conditional access policies, admin role separation, Safe Links/Attachments, and DMARC enforcement.

3

Service Configuration

We configure Exchange Online (anti-spam, mail flow), Teams (governance policies, guest access), SharePoint (site structure, permissions), OneDrive (known folder move), and Intune (device enrolment, compliance policies) according to your requirements.

4

User Onboarding & Training

We create user accounts, assign licenses, configure mailboxes, and provide a 1-hour Microsoft Teams orientation session for your team covering email, Teams channels, and OneDrive basics.

5

Ongoing Administration

Monthly user lifecycle management (joiners/movers/leavers), license reconciliation, security score reviews, policy updates, and quarterly Secure Score improvement recommendations.

6

Technologies We Use

Microsoft 365Exchange OnlineMicrosoft TeamsSharePoint OnlineOneDrive for BusinessEntra ID (Azure AD)Microsoft IntuneMicrosoft Defender for BusinessMicrosoft Secure ScoreCarbonite Cloud-to-CloudDMARC / DKIM / SPFConditional AccessMFA / SSPRMDM / MAM
FAQ

Frequently Asked Questions

Common questions about our Microsoft 365 administration services.

Can you migrate our Google Workspace email to Microsoft 365?

Yes. Google Workspace to Exchange Online migration is one of our most common M365 projects. We migrate all email, calendar, and contacts using Microsoft's IMAP migration toolset or third-party tools like BitTitan MigrationWiz — with a clearly defined DNS cutover window, typically under 4 hours of email delivery transition.

Which Microsoft 365 plan is right for our business?

For most UAE SMEs under 300 users: Business Basic (email + Teams, no desktop apps — AED 18/user/month), Business Standard (adds Office desktop apps — AED 47/user/month), or Business Premium (adds Intune + Defender for Business — AED 85/user/month). We audit actual usage and recommend the optimal mix — often a combination of plans for different user types.

Can you enforce MFA for our entire company?

Yes. We enable Security Defaults or configure Entra ID Conditional Access policies (more granular) to enforce MFA for all users — including admins with phishing-resistant FIDO2 keys. MFA blocks 99.9% of automated account compromise attempts.

What is Microsoft Intune and do we need it?

Microsoft Intune is a cloud-based Mobile Device Management (MDM) and Mobile Application Management (MAM) platform. It enrols your Windows, iOS, Android, and macOS devices into corporate management — enforcing disk encryption, passcode policies, app deployment, and remote wipe on lost devices. It is included in Microsoft 365 Business Premium and E3+. We recommend it for any business with remote workers or company-owned mobile devices.

How long does an email migration take?

For a 20-user company, typically 2–3 days of pre-migration prep and a 2-4 hour cutover window. For 100+ users, we use batched migration over 5–10 days to spread the load. All migrations include a post-cutover monitoring period of 48 hours.

Do you provide M365 backup?

Yes. We first review Purview retention, native Microsoft 365 Backup, and current tenant recovery settings, then configure an appropriate independent OpenText cloud-to-cloud service when required. Exchange, SharePoint, OneDrive, and Teams-related coverage, restore granularity, retention, and data-processing terms are verified against the contracted SKU.
Launch readiness

Get your IT infrastructure surveyed before it fails.

Book a site survey. An engineer reviews your network, cabling, CCTV and backup, and tells you what to fix first.

Book a Site Survey